The bugtracker is currently hosted on the github issues tab from the OpenSAND repository.

Existing OpenSAND bug's reports

Reporting a problem

If you think you found a bug in the library, please follow these rules before opening a new bug:

  1. If unsure whether your problem is a bug, ask on the mailing list first.
  2. Ensure you use the latest release of your branch. If not, install the latest version and try to reproduce the problem with it. If you failed to reproduce the problem, but you still want to open a bug, mention it in the ticket.
  3. Search for a similar bug report. If unsure whether a bug report is similar, ask on the mailing list first.
  4. Open your bug on the OpenSAND bugtracker with the following information:
  • the module in which the problem occurs (eg. opensand-core),
  • a short summary of your problem (eg. 'Cannot ping GW'),
  • the source release(s) which cause the problem (eg. '4.1.0', 'master revision XX'),
  • your operating system (eg. Ubuntu 16.04.2 LTS...),
  • whether you built the binaries and/or libraries from sources or installed a package,
  • the steps to reproduce your problem (or the steps that caused the problem if you failed to reproduce it),
  • if relevant, the traces printed by the opensand process (see the -v command-line option, or the storage section in the infrastructure configuration file),
  • if relevant, the process core.